UnknownCharges

Libellé bancaire décodé

FLO* EV CHARGING AUTO

Verified charge

By · Dernière mise à jour

08/01 FLO* EV CHARGING AUTO $16.00

En résumé

A charge for FLO* EV CHARGING AUTO represents an electric vehicle charging session or account replenishment from Services FLO Inc.

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Pourquoi ce débit apparaît ainsi

FLO operates extensive Level 2 curbside and DC fast charging networks across North America.

Statement lines appear as FLO* EV CHARGING AUTO, SERVICES FLO INC, or FLO*CHARGING NETWORK.

Common reasons for this charge

  • You used a curbside or commercial FLO charging station using the FLO app or RFID card.
  • An automatic wallet reload occurred to maintain a minimum positive balance in your FLO account.
  • An authorized family member charged an EV on a shared account.

How to locate the invoice and cancel

  1. Open the FLO App Log in to the FLO mobile app and go to Account > Transaction History.
  2. Review session breakdown Inspect station ID, energy delivered, session duration, and rate structure.
  3. Contact FLO Customer Service Call 24/7 customer support at 1-855-838-7356 or email [email protected].

Frequently Asked Questions

Why did FLO charge my card before I finished charging?

FLO uses an automated deposit system that pre-authorizes or reloads account funds when balance falls below a set minimum.

How do I request a refund for remaining funds in my FLO account?

Contact FLO Customer Service at 1-855-838-7356 to close your account and request a refund of unspent funds.

Dispute Rights & Fraud Prevention

If you did not use a FLO charging station, check whether an authorized user linked your card.

If a charging station malfunctioned, contact FLO customer support with the station identifier to obtain an immediate credit.

How do I dispute a FLO charging session error?

Email [email protected] with the session timestamp, station location, and last four digits of your card.

What should I do if unauthorized charges occur?

Contact your bank to dispute fraudulent transactions under federal consumer protection guidelines.

Répertoire indépendant non affilié à Services FLO Inc.. Les libellés varient selon les banques.

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