En résumé
A charge from FIGMA* FIGJAM WHITEBD represents FigJam online collaborative whiteboarding, diagramming, or team brainstorming seat licenses from Figma, Inc.
Pourquoi ce débit apparaît ainsi
FigJam is an online collaborative whiteboard tool by Figma used for brainstorming, sprint planning, diagramming, and team retrospectives.
Descriptors include FIGMA* FIGJAM WHITEBD, FIGMA INC, or FIGMA.COM. Charges reflect per-editor monthly or annual billing ($3 to $5/editor/month on Professional/Organization tiers).
Don’t recognize it? Common scenarios
- A team member created or edited a FigJam whiteboard, upgrading their account from Viewer-Restricted to Paid Editor.
- An ongoing monthly or annual FigJam team subscription auto-billed.
- Quarterly true-up charges for newly added FigJam editors were processed.
How to locate the invoice and cancel
- Sign in to Figma Workspace Go to figma.com and log in with your primary administrative account.
- review to Admin Settings & Billing Click on your team name > Settings > Billing to review FigJam editor seat counts and invoices.
- Downgrade Editor Seats Change member permissions from Paid Editor to Viewer-Restricted to reduce monthly seat costs.
Frequently Asked Questions
Why did my Figma bill increase after using FigJam?
Figma treats FigJam editor seats as separate billable add-ons ($3-$5/month). If a viewer edits a board, they may be upgraded to a paid editor.
Can I use FigJam for free?
Yes, the Free Starter tier includes up to 3 FigJam files with unlimited team members.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Répertoire indépendant non affilié à Figma, Inc.. Les libellés varient selon les banques.
Sources vérifiées
- FigJam Pricing and Plans https://www.figma.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov