En résumé
This charge is for WOW Presents Plus, a streaming service best known for international editions of RuPaul's Drag Race and World of Wonder originals. It is processed by Vimeo OTT.
Why does it say 'OTT' on my statement?
WOW Presents Plus uses Vimeo OTT (Over-The-Top) infrastructure to host their streaming platform and process payments. As a result, the charge on your bank or credit card statement will typically appear as 'OTT* WOW PRESENTS PLUS' or 'OTT* SUBSCRIPTION NAME'.
If you see this descriptor, it means you have an active recurring subscription to the service. Double charges are a common user complaint, which usually occur when a user accidentally creates two separate accounts using different billing methods (e.g., subscribing once on the web and once via the mobile app store).
How to resolve billing issues
If you do not recognize the charge, check the bottom of your initial confirmation email for an invoice. If you need to contact support regarding a charge, they will ask for the last 4 digits of the card used, the expiration date, the exact charge amount, and how it is specifically listed on your statement.
Répertoire indépendant non affilié à World of Wonder. Les libellés varient selon les banques.
Sources vérifiées
- WOW Presents Plus Help Center https://help.wowpresentsplus.com
- Vimeo OTT Billing https://help.vimeo.com