En résumé
This is a legitimate charge from Walgreens.
What is the Walgreens charge?
A charge for 'WALGREENS' is a purchase made at a Walgreens pharmacy or retail store.
The statement will usually append the specific store number (e.g., 'WALGREENS #1234') or indicate an online order via Walgreens.com.
Prescription Delays and Pre-Auth Holds
If you use Walgreens for auto-refilling prescriptions, the billing date on your statement may be several days later than when you actually picked up the medication.
For online or app orders, Walgreens places a temporary 'pre-authorization' hold on your card for the estimated total. This hold will adjust to the final amount once the order ships or is picked up.
- Step 1 Check your email for receipts from Walgreens, or log into your Walgreens app to review your recent prescription and order history.
- Step 2 Ask family members if they visited the pharmacy. If no one made the purchase, contact your bank to report the transaction as fraud.
Why do I see a Walgreens charge if I shopped at Duane Reade?
Walgreens owns the Duane Reade pharmacy chain in New York. Purchases made at Duane Reade stores will often appear as Walgreens on your bank statement.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
Répertoire indépendant non affilié à Walgreens. Les libellés varient selon les banques.
Sources vérifiées
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov