UnknownCharges

Libellé bancaire décodé

STAX* SUBSCRIPTION POS

Verified charge

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08/01 STAX* SUBSCRIPTION POS $99.00

En résumé

A charge from STAX* SUBSCRIPTION POS represents a monthly subscription payment processing fee ($99 to $199/mo) from Stax Payments, LLC (formerly Fattmerchant).

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Pourquoi ce débit apparaît ainsi

Stax provides flat-fee membership merchant processing, where businesses pay a monthly subscription fee instead of percentage markups on interchange.

Descriptors include STAX* SUBSCRIPTION POS, STAX PAYMENTS, or FATTMERCHANT* STAX, billing monthly SaaS membership tiers ($99 to $199/mo).

Common reasons for this charge

  • A monthly Stax membership fee for 0% markup credit card processing.
  • A monthly gateway or Stax Pay virtual terminal access fee.
  • An annual PCI compliance certification fee.

How to locate the invoice and cancel

  1. Sign in to Stax Portal Go to app.staxpayments.com and log in with your merchant account.
  2. Access Billing Statements review to Settings > Invoices & Billing to view itemized subscription invoices.
  3. Cancel Plan Contact your assigned Stax customer success representative or call 1-877-559-8197.

Frequently Asked Questions

Why does Stax charge a monthly subscription?

Stax uses a wholesale subscription pricing model: merchants pay a flat monthly membership fee and receive direct interchange rates with 0% processor markup.

Is Stax month-to-month?

Yes, Stax offers month-to-month merchant agreements without long-term cancellation penalties on standard plans.

Dispute Rights & Fraud Prevention

If you did not authorize a Stax subscription, notify their support team and your business bank immediately.

Commercial card disputes must be submitted within 60 days under the Fair Credit Billing Act.

How do I contact Stax support?

Call 1-877-559-8197 or visit staxpayments.com/support.

How long does a dispute investigation take?

Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).

Répertoire indépendant non affilié à Stax Payments, LLC. Les libellés varient selon les banques.

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