En résumé
A charge from SMARTLEAD* OUTREACH corresponds to cold email deliverability infrastructure, unlimited mailbox warmup, or master inbox management from Smartlead Inc.
Pourquoi ce débit apparaît ainsi
Smartlead provides cold email infrastructure designed for high-volume outreach agencies and sales teams with automated mailbox rotation, warmup, and unified inbox replies.
The descriptor typically reads SMARTLEAD* OUTREACH, SMARTLEAD INC, or SMARTLEAD.AI. Plans (Basic at $39/mo, Pro at $94/mo, or Custom) bill monthly or annually based on monthly active leads and email sending limits.
Don’t recognize it? Common scenarios
- An ongoing monthly or annual Basic/Pro cold email sending plan renewed automatically.
- Additional lead credit bundles were purchased for prospecting campaigns.
- Extra agency white-label client portals were activated.
How to locate the invoice and cancel
- Log in to Smartlead App Open app.smartlead.ai and sign in with your credentials.
- Review Account Billing review to Settings > Billing & Plans to view active lead limits and download past Stripe receipts.
- Cancel Plan Select Cancel Subscription to halt future automatic renewal charges.
Frequently Asked Questions
How does Smartlead handle mailbox warmup?
Smartlead allows connecting unlimited sending mailboxes with automated AI warmup to prevent cold emails from landing in spam folders.
Can I receive a refund from Smartlead?
Smartlead subscriptions are non-refundable once processed. Canceling stops subsequent renewals.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Répertoire indépendant non affilié à Smartlead Inc.. Les libellés varient selon les banques.
Sources vérifiées
- Smartlead.ai Pricing & Plan Comparison https://smartlead.ai
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov