UnknownCharges

Libellé bancaire décodé

SCENTBIRD

Known for surprise charges

By · Dernière mise à jour

06/20 SCENTBIRD $16.95

En résumé

SCENTBIRD is the monthly perfume-sample subscription. It's earned a reputation for continuing to bill after cancellation attempts and for hard-to-find cancellation flows — hence the caution flag.

Vérifié le high confiance 2 sources vérifiées Comment nous vérifions les débits

Pourquoi ce débit apparaît ainsi

Scentbird bills monthly for a fragrance vial. Complaints cluster around cancellation friction: flows that offer pauses and discounts instead of cancelling, and billing that continues after users believed they'd cancelled.

Don’t recognize it? You might still

  • A gift subscription or promo trial converted to self-paying.
  • A 'cancellation' was actually a pause or skip.
  • Charges continue during shipping delays.

Que faire, étape par étape

  1. Cancel from account settings and screenshot it Complete every step of the flow — abandoning mid-way (at a discount offer) leaves the subscription active.
  2. Email support for written confirmation A confirmation email is your dispute evidence if billing continues.
  3. Dispute continued charges Post-cancellation billing with proof in hand is a clean dispute case.

Questions fréquentes

I cancelled but was charged again. What now?

Verify the flow completed (look for a confirmation email). Contact support citing your cancellation date; if they won't refund, dispute with your evidence.

Dispute Rights & Fraud Prevention

If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.

Always review your statement carefully and take action within 60 days.

What should I do if I don't recognize this charge?

First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does it take for a disputed charge to be removed?

Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.

Répertoire indépendant non affilié à Scentbird, Inc.. Les libellés varient selon les banques.

Sources vérifiées