UnknownCharges

Libellé bancaire décodé

ROKU FOR WARNER BROS

Streaming

By · Dernière mise à jour

Oct 2 ROKU FOR WARNER BROS $15.99

En résumé

This is a charge for Max (formerly HBO Max) billed through your Roku account.

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What is the Roku Warner Bros charge?

A charge labeled 'ROKU FOR WARNER BROS' (or Warner Media) indicates a subscription to a service owned by Warner Bros. Discovery.

This is almost always a subscription to Max (formerly HBO Max) or Discovery+ that was started via your Roku device.

Billing Processor

Roku acts as the billing intermediary. When you click 'subscribe' on the Roku interface, Roku processes the payment instead of Max directly.

Deleting the Max app from your Roku menu does not cancel the subscription; the billing will continue until manually stopped.

  1. Step 1 Sign in to my.roku.com, go to 'Manage your subscriptions', and locate the Warner Bros/Max subscription.
  2. Step 2 Select 'Turn off auto-renew' to cancel the service. If it is not there, check other email addresses you may have used for Roku.

What if I already pay for Max through my cable provider?

You may have accidentally created a duplicate, standalone subscription on your Roku. Cancel the Roku one to stop double billing.

Dispute Rights & Fraud Prevention

If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.

Always review your statement carefully and take action within 60 days.

What should I do if I don't recognize this charge?

First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does it take for a disputed charge to be removed?

Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.

Répertoire indépendant non affilié à Roku. Les libellés varient selon les banques.

Sources vérifiées