En résumé
This charge usually indicates an automatic shipment order set up through PetSmart's website. It fulfills recurring deliveries of pet food, litter, or other consumable supplies.
Understanding PetSmart recurring charges
PetSmart processes recurring delivery orders under this billing descriptor. When a customer opts to receive an item on a schedule, the system automatically bills the card on file just prior to dispatching the merchandise from the warehouse.
Pricing for these recurring orders can fluctuate. If an item was on sale during the initial purchase, subsequent shipments will bill at the standard retail price minus the flat percentage discount offered for auto-ship enrollment.
- Check Your PetSmart Account Log into your Treats Rewards profile and review to the 'Auto-Ship' management page.
Why is it labeled Treats?
PetSmart integrates their auto-ship program heavily with their 'Treats Rewards' loyalty system, which frequently influences the billing descriptor code.
Did someone hack my card to buy pet food?
If you do not own a pet or have never shopped at PetSmart, contact your bank. Fraudsters occasionally test stolen credit cards on retail subscription platforms.
Stopping PetSmart Auto-Ship deliveries
Customers maintain full control over their automated deliveries through the PetSmart web portal. You can delay a shipment, swap items, or cancel the subscription entirely without interacting with a customer service representative.
Changes must be finalized before the order begins processing. Once an order hits the 'Processing' status in their system, it cannot be aborted, and the charge will post to your account.
- Access Subscriptions Click 'Manage Auto-Ship' in your account settings.
- Cancel the Schedule Select the active delivery schedule and click the option to end future shipments.
Can I return an auto-shipped item to a store?
Yes, PetSmart allows online orders, including auto-ship deliveries, to be returned at physical retail locations with the packing slip or order confirmation email.
Are there fees for canceling?
No, PetSmart does not charge cancellation fees for stopping an automatic delivery schedule.
Répertoire indépendant non affilié à PetSmart. Les libellés varient selon les banques.
Sources vérifiées
- PetSmart Auto-Ship FAQ https://www.petsmart.com
- PetSmart Return Policy https://www.petsmart.com/help-center?ref=unknowncharges