En résumé
This is a legitimate charge from Paper Statement Fee.
What is a Paper Stmt Fee?
A 'PAPER STMT FEE' (Paper Statement Fee) is a service charge applied by your bank for mailing physical copies of your account statements to your home.
Banks charge this to cover printing and postage costs, and to incentivize customers to switch to environmentally friendly electronic statements.
Costs and Waivers
The fee generally ranges from $2 to $5 per statement period.
Some banks automatically waive this fee for seniors (e.g., 65 or older), students, or customers who meet specific high-balance requirements.
- Step 1 Log into your bank's mobile app or online portal and review to 'Statement Preferences' or 'Account Settings'.
- Step 2 Select the option to enroll in 'Paperless' or 'eStatements' to stop the fee from occurring in future months.
Will they refund the past paper statement fees?
Typically no, as the service was rendered, but you can always ask customer service for a courtesy refund when you switch to paperless.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
Répertoire indépendant non affilié à Paper Statement Fee. Les libellés varient selon les banques.
Sources vérifiées
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov