En résumé
This is a legitimate charge from Out of Network ATM Fee.
What is an Out of Network ATM fee?
This is a fee applied by your bank when you withdraw cash from an automated teller machine (ATM) that is not owned by your bank or its partnered network.
This is separate from the 'surcharge' fee charged by the ATM owner (like a convenience store). You are often hit with both fees simultaneously.
Avoiding the Fee
You can avoid this fee by using only ATMs explicitly listed in your bank's app as 'in-network'.
Alternatively, many grocery stores and pharmacies offer free 'cash back' at the register when you make a debit card purchase.
- Step 1 Use your bank's mobile app locator to find fee-free ATMs near you before withdrawing cash.
- Step 2 Check if your checking account type offers ATM fee reimbursements; some premium accounts will refund these charges at the end of the month.
Is there a limit to how many times I can use another bank's ATM?
In some countries (like India), banks allow a specific number of free out-of-network transactions per month before charging.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
Répertoire indépendant non affilié à Out of Network ATM Fee. Les libellés varient selon les banques.
Sources vérifiées
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov