UnknownCharges

Libellé bancaire décodé

OOMA* OFFICE PHONE SVC

Verified charge

By · Dernière mise à jour

08/01 OOMA* OFFICE PHONE SVC $39.90

En résumé

A charge from OOMA* OFFICE PHONE SVC represents Ooma Office or Ooma Premier cloud phone service, VoIP hardware extensions, or virtual receptionist subscriptions from Ooma, Inc.

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Pourquoi ce débit apparaît ainsi

Ooma provides cloud VoIP telephone hardware and digital phone services for small businesses and residential customers.

Descriptors include OOMA* OFFICE PHONE SVC, OOMA INC, or OOMA PREMIER. Billing reflects per-user monthly service ($19.95 to $29.95/user/month) and mandatory regulatory fees.

Don’t recognize it? Common scenarios

  • A business configured Ooma Office phone lines for storefront or office operations.
  • An ongoing monthly residential Ooma Premier subscription auto-billed.
  • Taxes and regulatory fees for free base hardware lines were charged monthly.

How to locate the invoice and cancel

  1. Sign in to Ooma Office Portal Go to office.ooma.com and log in with your administrator credentials.
  2. Inspect Account & Billing review to Account > Billing to view active extensions, itemized taxes, and invoices.
  3. Cancel Service by Phone Contact Ooma Customer Care at 866-939-6662 to process service cancellation.

Frequently Asked Questions

Why am I billed if my Ooma hardware was advertised as free?

While base Ooma hardware has no subscription fee, federal and state law requires Ooma to collect monthly taxes and E911 fees (typically $4 to $7/month).

How do I cancel Ooma Office?

Ooma requires speaking with an agent by phone at 866-939-6662 to verify your identity and close the billing account.

Dispute Rights & Fraud Prevention

If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.

Review your recent statements carefully and notify your financial institution within 60 days of the statement date.

What should I do if I do not recognize this charge?

First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does a billing dispute take to resolve?

Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.

Répertoire indépendant non affilié à Ooma, Inc.. Les libellés varient selon les banques.

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