En résumé
This charge could be for the legitimate creator-owned video platform Nebula.tv, or it could be a deceptive charge from an unrelated astrology app called 'Nebula: Horoscope & Astrology'.
Nebula Streaming vs. Nebula Astrology App
It is crucial to distinguish between two completely different services that share the name 'Nebula'. The legitimate video-on-demand platform (nebula.tv) charges typically appear as 'Nebula' or 'Nebula Streaming' and cost a standard monthly or annual fee.
Conversely, there is an unrelated astrology app called 'Nebula: Horoscope & Astrology' that is infamous for 'dark pattern' billing. Users frequently report signing up for a $1 trial that automatically converts into a $30 to $50 recurring subscription. These deceptive charges often appear as 'V Nebula App' or 'Sgt*appnebulaco'.
What should you do?
Check your email for receipts to see which service you are dealing with. If it is the streaming service, you can cancel via nebula.tv. If it is the astrology app and you feel misled by a deceptive trial, you should contact your bank immediately to dispute the charge as unauthorized and block future transactions from the merchant.
Répertoire indépendant non affilié à Nebula. Les libellés varient selon les banques.
Sources vérifiées
- Nebula (Streaming) Help https://help.nebula.tv
- Consumer Complaints on Nebula App https://www.ftc.gov