En résumé
A charge from MIRO* ENTERPRISE WORK corresponds to Miro visual workspace collaboration, digital whiteboarding, or agile planning seats from RealtimeBoard, Inc. / Miro.
Pourquoi ce débit apparaît ainsi
Miro provides visual collaboration software, infinite canvas whiteboarding, process mapping, and diagramming tools for remote teams.
Descriptors include MIRO* ENTERPRISE WORK, REALTIMEBOARD INC, or MIRO.COM. Pricing reflects Starter or Business per-member monthly/annual plans ($8 to $16/member/month).
Don’t recognize it? Common scenarios
- A team manager invited new collaborators as full members rather than guest viewers.
- An ongoing annual Miro Starter or Business subscription auto-renewed.
- Quarterly true-up billing added newly active team member seats.
How to locate the invoice and cancel
- Sign in to Miro Workspace Go to miro.com and log in with your administrator account.
- review to Company Settings & Billing Go to Settings > Billing to review licensed member seat quantities and invoice PDFs.
- Downgrade to Free Plan Click Cancel Subscription or reduce licensed member seats under Company settings.
Frequently Asked Questions
Why does my statement say RealtimeBoard?
RealtimeBoard, Inc. is the legal corporate entity behind Miro.
How do I prevent accidental new member charges on Miro?
Enable Admin approval for new member invitations under Settings > Permissions.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Répertoire indépendant non affilié à RealtimeBoard, Inc.. Les libellés varient selon les banques.
Sources vérifiées
- Miro Plans and Pricing https://miro.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov