En résumé
A charge for MDX* EASY CARD MIAMI represents a Metrorail/Metrobus transit fare, EASY Card stored-value reload, or parking fee from the Miami-Dade Department of Transportation and Public Works (DTPW).
Pourquoi ce débit apparaît ainsi
The EASY Card system manages fare collection for Miami-Dade Transit (Metrorail, Metrobus) and Broward County Transit. Stored value reloads and pass orders post under Miami-Dade EASY Card IDs.
Statement lines appear as MDX* EASY CARD MIAMI, MIAMI DADE TRANSIT, or EASY CARD*MIAMI DADE.
Common reasons for this charge
- An automatic stored-value reload ($10-$20) triggered on your registered EASY Card account.
- You tapped your contactless credit card or phone at a Metrorail fare gate ($2.25 one-way fare).
- You purchased a 1-Day, 7-Day, or 1-Month transit pass on miamidade.gov or at an EASY Card vending machine.
How to locate the invoice and cancel
- Log in to Miami-Dade Transit Portal Go to miamidade.gov/transit and sign in to your EASY Card account to view balances and order history.
- Review trip logs Inspect Metrorail station entry/exit taps, Metrobus farebox transactions, and auto-load timestamps.
- Contact EASY Card Support Call EASY Card Financial Support at 786-469-5151 or email [email protected].
Frequently Asked Questions
How do I turn off auto-load on my Miami EASY Card?
Log in to your account at miamidade.gov/transit, select Manage Cards, review to Auto-Load, and submit a cancellation request.
Can I use contactless credit card payments on Metrorail?
Yes. Miami Metrorail fare gates accept contactless credit/debit cards, Apple Pay, and Google Pay for immediate pay-as-you-go entry.
Dispute Rights & Fraud Prevention
If you were not in South Florida, verify whether a family member commuted using a linked card.
If a vending machine charged your card without loading fare value, contact EASY Card support to obtain a transaction adjustment.
How do I dispute an EASY Card kiosk error?
Call EASY Card Customer Service at 786-469-5151 with your card number, date, and station location.
What should I do if unauthorized transit charges occur?
Contact your bank to dispute fraudulent transactions under federal consumer billing protections.
Répertoire indépendant non affilié à Miami-Dade Transit / DTPW. Les libellés varient selon les banques.
Sources vérifiées
- Miami-Dade Transit EASY Card Information https://www.miamidade.gov
- Miami-Dade County Public Transportation Fares https://www.miamidade.gov/help-center?ref=unknowncharges