En résumé
MBI*PROBILLER is the billing arm historically associated with Aylo (formerly MindGeek), the company behind several major adult sites. Recurring Probiller charges are premium memberships — often converted from cheap trials.
Pourquoi ce débit apparaît ainsi
Premium memberships on the network's sites bill through Probiller under the MBI prefix for discretion. The caution flag: trial pricing converts to full monthly rates, and cross-sold add-on memberships from a single signup are a recurring complaint.
Don’t recognize it? You might still
- A cheap trial converted to the standard monthly rate.
- The specific site never appears in the descriptor.
- Pre-checked cross-sale offers added a second membership.
Que faire, étape par étape
- Look up the membership at probiller.com Their support portal finds accounts by card details and shows which site and tier is billing.
- Cancel and demand confirmation Cancel through the portal or their 24/7 support line; keep the confirmation number.
- Dispute post-cancellation billing With a cancellation confirmation in hand, continued charges are straightforward disputes.
Questions fréquentes
I paid for one month. Why is it recurring?
Memberships auto-renew by default, and discounted trials renew at the full rate. The portal shows the renewal terms attached to your signup.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
Répertoire indépendant non affilié à MindGeek/Aylo billing (Probiller). Les libellés varient selon les banques.
Sources vérifiées
- MBI Merchant Solutions — support https://www.mbimerchantsolutions.com
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov