En résumé
A KEEPER* SECURITY charge is an annual password vault, dark web scanner, and cybersecurity subscription from Keeper Security, Inc.
Pourquoi ce débit apparaît ainsi
Keeper Security provides encrypted password management, secrets management, and breach alerts. Statements read KEEPER* SECURITY, KEEPER SECURITY INC, or KEEPERSECURITY.COM.
Individual Unlimited plans cost $35.00/year, while Family plans cost $75.00/year (with add-ons like BreachWatch dark web monitoring costing $20/year).
Don’t recognize it? You might still
- An annual Keeper Unlimited ($35/yr) or Family ($75/yr) subscription auto-renewed.
- A business enterprise purchased Keeper Password Manager for employee accounts.
- A 30-day trial converted to a paid annual plan.
Que faire, étape par étape
- Sign in to Keeper Vault Open keepersecurity.com/vault and log in with your Master Password.
- Check Account Settings Click your email in the top right > Settings > Subscriptions to view active plans and renewal dates.
- Turn Off Auto-Renewal Turn off auto-renewal or contact Keeper support at [email protected] to cancel.
Questions fréquentes
What is Keeper Security's refund policy on renewals?
Keeper Security evaluates refund requests for annual subscriptions if contacted within 30 days of the billing transaction.
Do I lose access to my stored credentials if I cancel Keeper?
No. Your vault will revert to standard local access on a single device, though cross-device cloud sync will pause.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Répertoire indépendant non affilié à Keeper Security, Inc.. Les libellés varient selon les banques.
Sources vérifiées
- Keeper Security Account & Billing Guide https://docs.keeper.io
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov