En résumé
A charge from KANDJI* DEVICE MGMT represents automated Apple device management, zero-touch enrollment, or compliance monitoring subscriptions from Kandji, Inc.
Pourquoi ce débit apparaît ainsi
Kandji provides automated next-generation MDM and vulnerability remediation for Apple enterprise hardware fleets.
Descriptors include KANDJI* DEVICE MGMT, KANDJI INC, or KANDJI APPLE CLOUD. Invoices reflect monthly or annual per-device commitments.
Don’t recognize it? Common scenarios
- An IT team onboarded new remote employee MacBooks and iPhones into Kandji Passport or MDM.
- An annual enterprise Apple compliance and security contract renewed.
- Kandji Vulnerability Management add-on was activated across managed endpoints.
How to locate the invoice and cancel
- Sign in to Kandji Tenant Portal Go to your company's Kandji URL at yourteam.kandji.io using admin credentials.
- Access Settings & Billing review to Settings > Billing to review enrolled device counts and contractual minimums.
- Contact Account Team Reach out to your Kandji account manager to adjust committed license tiers before annual renewal.
Frequently Asked Questions
What does Kandji do?
Kandji automates device configuration, security patching, app deployment, and compliance enforcement across Apple macOS, iOS, and iPadOS devices.
How is Kandji billed?
Kandji bills per device per month, typically on an annual contract structure with a minimum device commitment.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Répertoire indépendant non affilié à Kandji, Inc.. Les libellés varient selon les banques.
Sources vérifiées
- Kandji Apple Device Management Overview https://www.kandji.io
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov