En résumé
A HOVER* DOMAIN charge is an annual domain registration, renewal, or custom email hosting invoice from Hover by Tucows Inc.
Pourquoi ce débit apparaît ainsi
Hover is a domain name registrar owned by Tucows Inc. providing domain management and email forwarders. Statements read HOVER* DOMAIN, TUCOWS INC, or HOVER.COM.
Standard .com domain renewals cost $15.99/year, with custom email boxes costing $20.00 to $29.00/year per mailbox.
Don’t recognize it? You might still
- An annual domain name registration auto-renewed before its expiration date.
- A custom domain email address renewed on your credit card.
- A business or family website domain was registered via Hover.
Que faire, étape par étape
- Sign in to Hover Control Panel Open hover.com/control_panel and log in with your username and password.
- Check Domains Tab Click on Domains to review registered names, email forwarders, and billing dates.
- Disable Auto-Renew Toggle Auto-Renew to OFF next to the domain name to prevent future charges.
Questions fréquentes
Who is Tucows on my credit card statement?
Tucows Inc. is the publicly traded parent telecommunications and internet services company that owns Hover.
Can I get a refund on an auto-renewed Hover domain?
Contact Hover support within 48 hours of an auto-renewal charge to request a cancellation and domain deletion refund.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Répertoire indépendant non affilié à Tucows Inc.. Les libellés varient selon les banques.
Sources vérifiées
- Hover Billing and Renewal Help https://help.hover.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov