En résumé
A transaction for HEARTLAND* RESTAURANT represents a monthly restaurant/retail POS software fee ($75 to $125/mo) or payment processing settlement from Global Payments Inc. (Heartland).
Pourquoi ce débit apparaît ainsi
Heartland Payment Systems provides merchant payment processing, payroll services, and cloud point-of-sale systems (Heartland Restaurant POS and Heartland Retail).
Descriptors include HEARTLAND* RESTAURANT, HEARTLAND PAYMENT, or HPS* [MERCHANT], representing merchant software fees, terminal rentals, or consumer retail transactions.
Common reasons for this charge
- A monthly SaaS software license fee for Heartland Restaurant POS or Mobile Pay.
- Merchant credit card processing fees or PCI compliance monthly maintenance charges.
- A consumer purchase at a restaurant, bar, or store using Heartland processing terminals.
How to locate the invoice and cancel
- Sign in to Heartland InfoCentral Go to infocentral.heartlandpaymentsystems.com and log in with your merchant account.
- Review Statements review to Statements to download monthly merchant processing and software invoices.
- Manage Terminal Licenses Contact your local Heartland relationship manager to adjust POS services.
Frequently Asked Questions
Is Heartland owned by Global Payments?
Yes, Heartland Payment Systems is a major subsidiary of Global Payments Inc., one of the largest payment technology companies worldwide.
Why did a restaurant bill say Heartland on my credit card?
If an independent restaurant uses Heartland as their payment gateway, Heartland's name may appear on the statement if the descriptor is abbreviated.
Dispute Rights & Fraud Prevention
If you did not authorize this charge, check your local dining receipts or contact your bank's dispute department.
Dispute unauthorized transactions under the Fair Credit Billing Act within 60 days of the statement date.
How do I contact Heartland support?
Call Heartland customer service at 1-888-963-3600 or visit heartland.us/support.
How long does a dispute investigation take?
Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).
Répertoire indépendant non affilié à Global Payments Inc. / Heartland. Les libellés varient selon les banques.
Sources vérifiées
- Heartland Merchant Agreement & Terms https://www.heartland.us
- CFPB: Payment Processor Disclosures https://www.consumerfinance.gov