En résumé
A charge from HASHICORP* HCP corresponds to managed HashiCorp Cloud Platform services, such as HCP Vault, HCP Consul, or HCP Boundary, billed by HashiCorp, Inc.
Pourquoi ce débit apparaît ainsi
HashiCorp Cloud Platform (HCP) provides managed cloud versions of HashiCorp infrastructure tools, including secret management (Vault), service mesh (Consul), and secure remote access (Boundary).
Descriptors show as HASHICORP* HCP, HASHICORP INC, or HCP CLOUD. Usage is metered hourly based on cluster size and tier, with invoices charged to the credit card on file on the first calendar day of the month.
Don’t recognize it? Common scenarios
- An engineering team provisioned a managed HCP Vault cluster on AWS or Azure for application secret rotation.
- An ongoing development cluster remained running continuously throughout the billing month.
- HCP Packer or HCP Waypoint usage exceeded free tier starter thresholds.
How to locate the invoice and cancel
- Log in to the HCP Portal Open portal.cloud.hashicorp.com and sign in with your organization account.
- Review Billing and Invoices Click Billing in the organization settings to inspect hourly cluster usage and download PDF receipts.
- Delete Running Clusters review to your target project, select the running Vault or Consul cluster, and click Delete.
Frequently Asked Questions
How does HashiCorp bill for HCP clusters?
HCP clusters are billed on an hourly consumption model based on tier (Development, Standard, Plus) and running duration. Terminating the cluster halts billing immediately.
Are HCP charges refundable?
Hourly cloud infrastructure charges are non-refundable. Contact HashiCorp billing support if you suspect an invoice calculation error.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Répertoire indépendant non affilié à HashiCorp, Inc.. Les libellés varient selon les banques.
Sources vérifiées
- HashiCorp Cloud Platform Billing & Pricing Guide https://cloud.hashicorp.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov