En résumé
This is a legitimate charge from GameStop.
What is the GameStop charge?
If you see an unexpected charge from GameStop, it could be the auto-renewal of a GameStop Pro membership, which bills annually.
Charges may also be delayed; if you placed an order days or weeks ago, you might be seeing the final processed payment when the item ships.
Pre-Authorizations and Fraud
When you place an order online, GameStop may place a temporary 'pre-authorization' hold on your funds, which can look like a completed charge.
If you suspect fraud (e.g., you have never shopped at GameStop), you should contact your bank immediately to lock your card.
- Step 1 Log into your GameStop account to review your Order History for any recent purchases or active subscriptions.
- Step 2 Check your account settings under the 'Manage Pro Membership' page to see if auto-renewal is enabled.
Can GameStop customer service help with fraudulent charges?
If your card info was compromised, it is safer and more effective to contact your bank immediately to secure your account and initiate a dispute.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
Répertoire indépendant non affilié à GameStop. Les libellés varient selon les banques.
Sources vérifiées
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov