En résumé
A charge from FLAGSMITH* TOGGLES corresponds to hosted feature flag management, remote config, and user segment targeting provided by Flagsmith Ltd.
Pourquoi ce débit apparaît ainsi
Flagsmith is an open-source feature flag and remote configuration engine providing SaaS-hosted and on-premise flag delivery across web, mobile, and server applications.
The descriptor typically reads FLAGSMITH* TOGGLES, FLAGSMITH LTD, or FLAGSMITH.COM. The Scale-Up plan costs $45/month (including 1 million monthly requests) with scaling tiers based on request volumes.
Don’t recognize it? Common scenarios
- An ongoing monthly Scale-Up subscription renewed automatically on the account card.
- Application traffic evaluated feature flags at high frequency, exceeding monthly request quotas.
- An upgrade from the free 50,000-request tier to access custom roles and audit logs.
How to locate the invoice and cancel
- Log in to the Flagsmith Dashboard Open app.flagsmith.com and sign in with your email or GitHub SSO.
- Open Organization Settings review to Settings > Plan & Usage to view request metrics and download Stripe invoices.
- Downgrade to Free Tier Select Change Plan and switch to the Free Plan (50k requests/mo) to stop future charges.
Frequently Asked Questions
What happens if I exceed the Flagsmith request limit?
Flagsmith alerts your team when request volumes approach plan thresholds and provides options to upgrade or throttle evaluations.
Can I receive a refund from Flagsmith?
Flagsmith monthly subscriptions are non-refundable. Downgrading applies to the subsequent billing cycle.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Répertoire indépendant non affilié à Flagsmith Ltd. Les libellés varient selon les banques.
Sources vérifiées
- Flagsmith Pricing & Plan Features https://flagsmith.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov