En résumé
A charge from FAUNADB* SERVERLESS represents distributed document-relational database hosting, read/write operations, or compute units from Fauna, Inc.
Pourquoi ce débit apparaît ainsi
Fauna is a globally distributed serverless database with document flexibility and strong relational ACID transactions.
The descriptor typically reads FAUNADB* SERVERLESS, FAUNA INC, or FAUNA.COM. Monthly invoices bill based on read compute operations ($0.15/million), write compute operations ($0.75/million), and storage volume.
Don’t recognize it? Common scenarios
- A production web application or serverless function queried an active Fauna database.
- An ongoing monthly database tier (e.g. Individual or Team) renewed on the registered card.
- Data storage or backup retention accumulated across global database regions.
How to locate the invoice and cancel
- Log in to Fauna Dashboard Open dashboard.fauna.com and sign in with your credentials.
- Review Account Billing review to Account Settings > Billing to view read/write usage metrics and download invoices.
- Delete Databases Select active databases and choose Delete Database to stop all compute and storage billing.
Frequently Asked Questions
How does Fauna measure database operations?
Fauna measures operations in Read Operations (RO) and Write Operations (WO) executed via FQL (Fauna Query Language).
Can I receive a refund from Fauna?
Fauna usage charges are non-refundable once consumed. Deleting database instances prevents future charges.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Répertoire indépendant non affilié à Fauna, Inc.. Les libellés varient selon les banques.
Sources vérifiées
- Fauna Database Pricing & Billing Documentation https://fauna.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov