En résumé
This is a legitimate charge from FasTrak Tolls.
What is the FasTrak charge?
A 'FASTRAK' charge on your bank statement refers to a payment made for electronic toll collection services used throughout California.
It allows drivers to pay tolls automatically on bridges, express lanes, and toll roads without stopping at toll booths.
Automatic Replenishment and Invoices
If you have an account, your card is often automatically charged to replenish your prepaid toll balance once it falls below a certain threshold.
If you do not have an account and drove on a toll road, you may have received a toll invoice or violation notice that was paid online.
- Step 1 Review your driving history for the date the charge appeared. Did you cross any bridges or use express lanes?
- Step 2 Log in to the official Bay Area FasTrak website to view your transaction history and confirm what the charge covers.
Is FasTrak the same as FASTag?
No, if you are in India, you may be seeing a charge for 'FASTag', which is a similar but separate electronic toll collection system on national highways.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
Répertoire indépendant non affilié à FasTrak Tolls. Les libellés varient selon les banques.
Sources vérifiées
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov