UnknownCharges

Libellé bancaire décodé

DISCORD*

Gaming

By · Dernière mise à jour

Nov 5 DISCORD* $9.99

En résumé

This is a charge for a Discord Nitro subscription or server boosting.

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What is the Discord charge?

If you see an unrecognized 'DISCORD' charge on your bank statement, it is often related to a Discord Nitro subscription—either your own, a family member's, or an automatic renewal you forgot about.

If the charge appears with 'APPLE' or 'GOOGLE' in the name (e.g., GOOGLE DISCORD), it was processed through your mobile app store.

Important Warning: Bank Disputes

Discord explicitly advises that you contact their billing team before filing a dispute or chargeback with your bank.

Filing a chargeback directly with your bank can lead to your Discord account being automatically suspended while the investigation takes place.

  1. Step 1 Check your Discord account's User Settings > Subscriptions to see if there is an active plan.
  2. Step 2 If you cannot identify the charge, submit a support request to Discord under 'Billing Issue' before contacting your bank.

How do I get a refund if it was through the App Store?

If the charge was processed by Apple or Google Play, you must request a refund directly through the respective app store's support, not Discord.

Dispute Rights & Fraud Prevention

If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.

Always review your statement carefully and take action within 60 days.

What should I do if I don't recognize this charge?

First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does it take for a disputed charge to be removed?

Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.

Répertoire indépendant non affilié à Discord. Les libellés varient selon les banques.

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