UnknownCharges

Libellé bancaire décodé

CHROMA* VECTOR HOST

Verified charge

By · Dernière mise à jour

08/01 CHROMA* VECTOR HOST $35.00

En résumé

A charge from CHROMA* VECTOR HOST corresponds to managed cloud vector storage, similarity query indexing, or AI document embedding hosting from Chroma Inc.

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Pourquoi ce débit apparaît ainsi

Chroma is an open-source embedding database used for building LLM applications with plug-and-play semantic retrieval.

The descriptor typically reads CHROMA* VECTOR HOST, CHROMA INC, or TRYCHROMA SAN FRANCISCO. Hosted cloud services bill based on stored vector collection volumes and API query execution.

Don’t recognize it? Common scenarios

  • An AI developer connected an LLM agent or LangChain application to Chroma's hosted vector database cloud.
  • An ongoing hosted collection subscription renewed on the credit card.
  • Vector collections were populated with large PDF or document datasets for RAG workflows.

How to locate the invoice and cancel

  1. Log in to Chroma Cloud Console Open trychroma.com and sign in with your developer account.
  2. Review Billing & Invoices review to Organization Settings > Billing to view collection metrics and download Stripe receipts.
  3. Delete Collections or Account Delete unused vector collections or select Cancel Subscription in billing settings.

Frequently Asked Questions

How does Chroma Cloud bill for data storage?

Chroma Cloud bills based on the volume of stored vectors and documents alongside search query operations.

Can I receive a refund from Chroma?

Usage fees are non-refundable. Deleting vector collections terminates future billing immediately.

Dispute Rights & Fraud Prevention

If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.

Review your recent statements carefully and notify your financial institution within 60 days of the statement date.

What should I do if I do not recognize this charge?

First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does a billing dispute take to resolve?

Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.

Répertoire indépendant non affilié à Chroma Inc.. Les libellés varient selon les banques.

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