En résumé
A BITDEFENDER* ANTIVIRUS charge is an annual cybersecurity, antivirus, and threat defense license renewal from Bitdefender LLC / 2Checkout.
Pourquoi ce débit apparaît ainsi
Bitdefender provides antivirus protection, firewalls, ransomware defense, and parental controls. Statements read BITDEFENDER* ANTIVIRUS, BITDEFENDER LLC, or BITDEFENDER TOTAL SEC.
Annual plans renew between $49.99 and $99.99/year for Antivirus Plus, Internet Security, or Total Security (covering up to 5 or 10 devices).
Don’t recognize it? You might still
- An introductory discount expired, renewing the annual license at standard retail price.
- An annual protection plan renewed automatically via payment processor 2Checkout (Verifone).
- A family computer was protected with a multi-device Bitdefender license.
Que faire, étape par étape
- Sign in to Bitdefender Central Open central.bitdefender.com and log in with your email.
- Inspect My Subscriptions Click My Subscriptions in the left sidebar to view protected devices and renewal settings.
- Cancel Auto-Renewal Select Manage > Cancel subscription or contact 2Checkout / Bitdefender support to turn off auto-renewal.
Questions fréquentes
What is Bitdefender's renewal refund policy?
Bitdefender offers a 30-day refund window from the date of automatic renewal upon contacting customer support.
Why was my payment processed by 2Checkout or Verifone?
2Checkout (now Verifone) is Bitdefender's authorized global e-commerce and payment vendor.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Répertoire indépendant non affilié à Bitdefender LLC. Les libellés varient selon les banques.
Sources vérifiées
- Bitdefender Consumer Billing FAQ https://www.bitdefender.com
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov