UnknownCharges

Libellé bancaire décodé

BASECAMP* 37SIGNALS

Verified charge

By · Dernière mise à jour

08/10 BASECAMP* 37SIGNALS $15.00

En résumé

A BASECAMP* 37SIGNALS charge is a project management and team collaboration subscription from 37signals LLC.

Vérifié le high confiance 2 sources vérifiées Comment nous vérifions les débits

Pourquoi ce débit apparaît ainsi

Basecamp organizes projects, to-dos, message boards, and schedules for remote teams. Statement descriptors read BASECAMP* 37SIGNALS, 37SIGNALS LLC, or BASECAMP.COM.

Basecamp offers a per-user plan ($15/user/month) or Basecamp Pro Unlimited ($299/month billed annually for unlimited users and 5TB storage).

Don’t recognize it? You might still

  • A business owner or client manager configured Basecamp for client communication.
  • A 30-day free trial converted to an active monthly subscription.
  • An annual Basecamp Pro Unlimited license renewed.

Que faire, étape par étape

  1. Sign in to Basecamp Open launchpad.37signals.com and log in with your email.
  2. Access Account Admin Click on Adminland in the top right and select Upgrade, invoices, and payment details.
  3. Cancel Account Click Cancel your account or put on pause to stop recurring credit card billing.

Questions fréquentes

Who is 37signals on my bank statement?

37signals LLC is the parent software company that creates Basecamp and HEY email.

What is Basecamp's refund policy?

37signals has a fair refund policy: if you are unhappy with the software or forgot to cancel, contact [email protected] for a full prompt refund.

Dispute Rights & Fraud Prevention

If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.

Review your recent statements carefully and notify your financial institution within 60 days of the statement date.

What should I do if I do not recognize this charge?

First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does a billing dispute take to resolve?

Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.

Répertoire indépendant non affilié à 37signals LLC. Les libellés varient selon les banques.

Sources vérifiées