En résumé
This is a legitimate charge from Amazon Web Services (Europe).
What is AWS EMEA?
A charge labeled 'AWS EMEA' refers to a payment made to Amazon Web Services EMEA SARL.
This is a legitimate merchant name. It serves as the legal contracting entity for AWS cloud services provided to customers across Europe, the Middle East, and Africa.
Reasons for Unexpected Charges
You may have signed up for an AWS account in the past (even for a 'free tier' trial) that eventually incurred costs, or resources may still be running.
You may have also purchased a third-party software subscription through the AWS Marketplace, which is processed through the same billing system.
- Step 1 Log in to the AWS Billing and Cost Management console to view your payment history and invoices.
- Step 2 Check if you have any other email addresses or business accounts that might be linked to AWS.
How do I dispute this charge?
If you cannot find the account, visit the AWS Support page. If you have confirmed it is unauthorized, contact your bank.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
Répertoire indépendant non affilié à Amazon Web Services (Europe). Les libellés varient selon les banques.
Sources vérifiées
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov