En résumé
Agero is a major white-label provider of roadside assistance. This charge usually happens if you requested a tow or jump-start through your insurance or vehicle manufacturer, but had to pay out-of-pocket.
The Hidden Provider
Agero operates the backend roadside assistance programs for many major auto insurance companies (like Progressive or State Farm) and car manufacturers (like Toyota or Ford).
If your specific breakdown exceeded your coverage limits (e.g., you needed a 50-mile tow but were only covered for 10 miles), Agero charges your card directly for the overage.
Disputing Roadside Charges
Because Agero acts on behalf of your insurance or auto brand, calling Agero directly can be frustrating, as they view you through the lens of their corporate partner.
If you believe the charge was in error or fully covered by your policy, you should first contact your auto insurance agent or warranty provider to dispute the coverage application.
Répertoire indépendant non affilié à Agero. Les libellés varient selon les banques.