Resumen del cargo
This is a legitimate charge from Wix.com.
What is the WIX.COM charge?
A charge from 'WIX.COM' is for a website-building subscription, domain name registration, or a Google Workspace email inbox hosted through Wix.
Wix provides the infrastructure for millions of small business websites globally.
Automatic Renewals and the Charge Locator
Wix subscriptions are set to auto-renew by default. If you built a website a year ago and forgot to cancel, you will be billed for the next year automatically.
Wix provides a public 'Charge Locator' tool (wix.com/billing/lookup) where you can enter the invoice number from your bank statement and the last 4 digits of your card to see exactly what the charge was for.
- Step 1 Use the Wix Charge Locator tool. If you have an account, log in and check the Billing History tab.
- Step 2 Check all your alternate email addresses (and those of your family members). You may have created a Wix account under a different email.
I got an email saying my Wix account will expire unless I pay. Is it real?
Scammers frequently send fake 'Wix subscription renewal' phishing emails. Never click links in those emails; always type wix.com directly into your browser to check your billing.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
Referencia independiente no afiliada con Wix.com. Las descripciones varían según el banco.
Fuentes verificadas
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov