Resumen del cargo
A charge for IDENTITYIQ* PRO is a monthly credit reporting and identity theft monitoring subscription operated by Identity Intelligence Group, LLC.
Por qué aparece con este nombre
IdentityIQ offers multi-bureau credit reports, dark web monitoring, and score simulators. They frequently partner with credit repair organizations.
Descriptors include IDENTITYIQ* PRO, IDENTITYIQ 877-875-4347, or IDIQ* MONITORING, billing between $6.99 and $34.99 per month.
Common reasons for this charge
- A $1 seven-day trial converted into a recurring monthly subscription ($29.99-$34.99).
- A credit repair company or mortgage broker requested that you sign up to track your 3-bureau report.
- An ongoing monthly identity monitoring plan auto-renewed.
How to locate the invoice and cancel
- Log in to IdentityIQ Go to identityiq.com and enter your username and password.
- Access Account Settings review to Customer Support or Account Details.
- Call Support to Cancel IdentityIQ requires calling customer care at 1-877-875-4347 to confirm cancellation.
Frequently Asked Questions
Why did my $1 IdentityIQ trial become $29.99?
IdentityIQ introductory trials automatically transition to the full-price monthly tier after 7 days unless canceled before the trial expires.
Can I cancel IdentityIQ online without calling?
Most members must phone 1-877-875-4347 during business hours to process full cancellation and receive a cancellation confirmation number.
Dispute Rights & Fraud Prevention
If you did not initiate a trial or service with IdentityIQ, check whether someone opened an account using your payment method.
You can file a formal dispute with your bank under Regulation E or the FCBA within 60 days of the charge date.
How do I dispute an unexpected IdentityIQ charge?
Contact your card issuer to request a chargeback for unauthorized recurring billing, and notify IdentityIQ customer service.
How long does a dispute investigation take?
Federal rules give banks up to two full billing cycles (60-90 days) to complete an investigation.
Referencia independiente no afiliada con Identity Intelligence Group, LLC. Las descripciones varían según el banco.
Fuentes verificadas
- IdentityIQ Terms and Conditions https://www.identityiq.com
- CFPB: Disputing Unauthorized Subscription Charges https://www.consumerfinance.gov