Resumen del cargo
A charge for FLO* EV CHARGING AUTO represents an electric vehicle charging session or account replenishment from Services FLO Inc.
Por qué aparece con este nombre
FLO operates extensive Level 2 curbside and DC fast charging networks across North America.
Statement lines appear as FLO* EV CHARGING AUTO, SERVICES FLO INC, or FLO*CHARGING NETWORK.
Common reasons for this charge
- You used a curbside or commercial FLO charging station using the FLO app or RFID card.
- An automatic wallet reload occurred to maintain a minimum positive balance in your FLO account.
- An authorized family member charged an EV on a shared account.
How to locate the invoice and cancel
- Open the FLO App Log in to the FLO mobile app and go to Account > Transaction History.
- Review session breakdown Inspect station ID, energy delivered, session duration, and rate structure.
- Contact FLO Customer Service Call 24/7 customer support at 1-855-838-7356 or email [email protected].
Frequently Asked Questions
Why did FLO charge my card before I finished charging?
FLO uses an automated deposit system that pre-authorizes or reloads account funds when balance falls below a set minimum.
How do I request a refund for remaining funds in my FLO account?
Contact FLO Customer Service at 1-855-838-7356 to close your account and request a refund of unspent funds.
Dispute Rights & Fraud Prevention
If you did not use a FLO charging station, check whether an authorized user linked your card.
If a charging station malfunctioned, contact FLO customer support with the station identifier to obtain an immediate credit.
How do I dispute a FLO charging session error?
Email [email protected] with the session timestamp, station location, and last four digits of your card.
What should I do if unauthorized charges occur?
Contact your bank to dispute fraudulent transactions under federal consumer protection guidelines.
Referencia independiente no afiliada con Services FLO Inc.. Las descripciones varían según el banco.
Fuentes verificadas
- FLO Terms of Service https://www.flo.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov