Resumen del cargo
This is a legitimate charge from Constant Contact.
What is the Constant Contact charge?
If you see a charge from Constant Contact on your bank statement, it is likely a recurring payment for an email marketing subscription.
Constant Contact bills automatically on a monthly or annual basis unless the account is formally canceled.
Contact Tiers and Add-ons
Your bill may increase if the number of contacts in your account grows and moves you into a higher 'contact tier'.
Charges may also include optional add-on services or overage fees if you exceed your monthly email sending allowance.
- Step 1 Log in to the Constant Contact website and review to the Billing tab in your account settings.
- Step 2 Click on 'View statements' to see your invoice history, payment dates, and a breakdown of what you were charged for.
I haven't sent any emails, why was I charged?
Even if you are not actively sending emails, you are charged for the service as long as the account remains open.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
Referencia independiente no afiliada con Constant Contact. Las descripciones varían según el banco.
Fuentes verificadas
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov