Resumen del cargo
This is a legitimate charge from Ross Dress for Less.
What is the Ross Stores charge?
A charge from 'ROSS STORES' is for a purchase made at a Ross Dress for Less retail location.
It will often appear with a store number (e.g., 'ROSS STORES #1234') or the city and state of the specific shop.
Credit Cards and Fraud
If you have a Ross store credit card, payments toward your balance are serviced by Comenity Capital Bank and may appear differently.
If you see a charge for a Ross location in a city you have never visited, your debit or credit card number has likely been skimmed or stolen.
- Step 1 Ask family members or authorized users if they recently shopped at Ross, and compare the statement amount to any physical receipts.
- Step 2 If the charge is definitely fraudulent, call your bank immediately to dispute it and request a replacement card with a new number.
Can I call Ross corporate to reverse a fraudulent charge?
No, retail stores cannot reverse fraud on their end without the physical card present. You must go through your bank's dispute process.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov