Resumen del cargo
This is a legitimate charge from Grubhub.
What is the Grubhub charge?
An unfamiliar charge labeled 'GRUBHUB' is often a legitimate food delivery transaction that may look different due to how the company processes payments.
Charges may appear as 'GRUBHUB INC', 'easy', include the restaurant name, or feature a series of numerical codes.
Grubhub+ Subscriptions
Sometimes users are signed up for a Grubhub+ membership, often via a free trial that auto-renews. Check your account settings for an active subscription causing recurring monthly charges.
Consider if anyone else with access to your card or bank account may have placed an order.
- Step 1 Search your email for 'Grubhub' to find order confirmations that match the date and amount of the charge.
- Step 2 Log into the Grubhub App or Website and check your 'Order History'. If unauthorized, contact Grubhub support or your bank.
What should I do if my card information was stolen?
If you suspect your card info was stolen, contact your bank immediately to dispute the transaction and request a new card.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov