Resumen del cargo
This is a legitimate charge from GOG.com.
What is the GOG.COM charge?
A charge from GOG.COM on your bank statement typically indicates a purchase made on the GOG.com digital game distribution platform.
If you or someone with access to your payment information has purchased games, DLC, or movies from their platform, this is how the charge will often appear.
International Transaction Fees
If the amount on your statement is slightly higher than the price you saw at checkout, it is likely an international transaction fee charged by your bank, not GOG.
GOG is based in Poland, and many banks charge a fee for transactions processed by foreign companies. GOG only charges the exact amount shown in your cart.
- Step 1 Confirm if anyone else who has access to your card or PayPal account made the purchase.
- Step 2 If you have an account, log in and check your 'Orders and Settings' to see if there is a matching transaction.
What should I do if I see an unauthorized charge?
If you do not recognize the charge and suspect unauthorized use, contact your bank immediately to report it as a potential fraudulent transaction.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov