Resumen del cargo
A transaction for EXPERIAN* IDWORKS represents an identity theft protection or CreditWorks Premium membership billed directly by Experian Information Solutions, Inc.
Por qué aparece con este nombre
Experian provides 3-bureau credit score tracking, Experian Boost, and identity resolution insurance under its CreditWorks and IdentityWorks products.
Descriptors include EXPERIAN* IDWORKS, EXPERIAN* CREDITWORKS, or EXPERIAN.COM/MEMBERSHIP, typically billing $9.99 to $24.99 per month.
Common reasons for this charge
- A 7-day $1 trial for Experian CreditWorks Premium converted into a recurring monthly membership.
- An ongoing monthly IdentityWorks Plus or Premium subscription renewed.
- An in-app score boost feature activated a premium monitoring upgrade.
How to locate the invoice and cancel
- Log in to Experian Go to usa.experian.com and sign in with your credentials.
- Access Account Settings Click on your profile name and choose Membership.
- Downgrade to Free Select Change Plan or Cancel Membership to revert to free score tracking.
Frequently Asked Questions
Will canceling Experian IdentityWorks delete my credit file?
No, canceling only downgrades your monitoring subscription. Your credit history with Experian is unaffected.
Can I receive a refund for an Experian subscription renewal?
Experian subscriptions are non-refundable for monthly terms once billed. Cancel before the renewal date to prevent subsequent charges.
Dispute Rights & Fraud Prevention
If you did not enroll in an Experian membership, contact Experian support to check if an account was opened with your information.
You have 60 days under the Fair Credit Billing Act to dispute unauthorized charges with your credit card issuer.
How do I dispute an unexpected Experian charge?
Contact your card issuer to report an unauthorized recurring charge and dispute the transaction under FCBA rules.
How long does a dispute investigation take?
Banks have up to 90 days (two complete billing cycles) to finalize an investigation.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Experian Terms of Use & Subscription Agreement https://www.experian.com
- CFPB: Direct Credit Bureau Monitoring https://www.consumerfinance.gov