Resumen del cargo
A charge for WMATA* SMARTRIP AUTO represents a Metrorail/Metrobus fare, smartcard auto-reload, or parking fee from the Washington Metropolitan Area Transit Authority.
Por qué aparece con este nombre
WMATA operates the Metrorail subway, Metrobus system, and commuter parking garages serving Washington D.C., Maryland, and Virginia.
Statement lines appear as WMATA* SMARTRIP AUTO, WMATA METRORAIL, or SMARTRIP*DC TRANSIT.
Common reasons for this charge
- An automatic stored-value reload ($10-$20) triggered on your registered SmarTrip card or mobile Apple Wallet/Google Wallet pass.
- You paid for Metro station parking using a credit card.
- You purchased a regional 1-day, 7-day, or monthly transit pass on wmata.com.
How to locate the invoice and cancel
- Log in to your SmarTrip Account Go to wmata.com/smartrip and sign in to view transaction history and active cards.
- Review trip logs Inspect station entry/exit gates, bus routes, and parking payments.
- Contact SmarTrip Support Call SmarTrip Customer Support at 1-888-762-7874 or submit an inquiry online.
Frequently Asked Questions
How do I cancel WMATA SmarTrip auto-reload?
Log in to wmata.com/smartrip, select your card, go to Auto Reload Settings, and click Turn Off Auto Reload.
Can I transfer funds from a lost SmarTrip card?
Yes. Registered SmarTrip cards are balance-protected; report the card lost online to transfer your stored balance to a replacement card.
Dispute Rights & Fraud Prevention
If you were not in the Washington D.C. area, verify whether a family member commuted using a linked card.
If a faregate overcharged you due to missing exit tap, contact SmarTrip customer service to correct the entry/exit pair.
How do I dispute a maximum fare charge on WMATA?
Contact SmarTrip customer care at 1-888-762-7874 to adjust incomplete trip charges.
What protections cover unauthorized transit charges?
Cardholders are protected from unauthorized billing under the Fair Credit Billing Act.
Referencia independiente no afiliada con Washington Metropolitan Area Transit Authority. Las descripciones varían según el banco.
Fuentes verificadas
- WMATA SmarTrip Program Overview https://www.wmata.com
- Washington Metropolitan Area Transit Authority Fares https://www.wmata.com/help-center?ref=unknowncharges