Resumen del cargo
A transaction for SPOTON* TRANS RESTAURANT represents a monthly restaurant/retail POS software fee ($65/mo), digital marketing module, or dining purchase processed by SpotOn Inc.
Por qué aparece con este nombre
SpotOn provides cloud point-of-sale software, digital loyalty programs, labor management, and payment processing for restaurants and small businesses.
Descriptors include SPOTON* TRANS RESTAURANT, SPOTON* POS, or SPOTON.COM, billing monthly software subscriptions ($65 to $135/mo) or customer dining receipts.
Common reasons for this charge
- A monthly SaaS software subscription fee for SpotOn Restaurant POS or SpotOn Retail.
- A customer purchase or bar tab settled through a SpotOn payment terminal.
- A digital marketing or online ordering add-on software fee.
How to locate the invoice and cancel
- Sign in to SpotOn Dashboard Go to spoton.com/login and sign in with your business owner credentials.
- Review Billing Statements review to Account > Billing & Invoices to view itemized SaaS fees.
- Manage Service Call SpotOn customer support at 1-877-814-4102 to modify software modules or cancel services.
Frequently Asked Questions
Why does SpotOn appear on my dining receipt?
Many restaurants use SpotOn for payment processing. If the restaurant has not set a custom statement descriptor, SpotOn may appear on your credit card bill.
Can SpotOn issue a direct refund to a consumer?
No, consumers must contact the restaurant or retailer directly to process returns or refunds.
Dispute Rights & Fraud Prevention
If you did not authorize this charge, verify your paper dining receipts or contact SpotOn support.
Dispute unauthorized transactions under the Fair Credit Billing Act within 60 days of the statement date.
How do I report an unexpected SpotOn charge?
Call SpotOn support at 1-877-814-4102 or submit a dispute to your card issuer.
How long does a dispute investigation take?
Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).
Referencia independiente no afiliada con SpotOn Inc.. Las descripciones varían según el banco.
Fuentes verificadas
- SpotOn Merchant Agreement & Terms https://www.spoton.com
- CFPB: Commercial Payment Processing Protections https://www.consumerfinance.gov