Resumen del cargo
A charge for SILVERCAR* AUDI RENTAL represents a premium Audi vehicle rental booking, airport service fee, or toll reconciliation from Audi on demand (Silvercar / Audi of America).
Por qué aparece con este nombre
Silvercar by Audi (now operated as Audi on demand) provides premium vehicle rentals at airports and dealership locations.
Statement lines typically read SILVERCAR* AUDI RENTAL, AUDI ON DEMAND, or SILVERCAR INC RENT.
Common reasons for this charge
- You rented an Audi sedan or SUV through audiondemand.com or the Audi on demand app.
- A post-trip toll, fuel refill, or additional mileage charge posted after vehicle inspection.
- A rental extension or additional driver fee was added to your booking.
How to locate the invoice and cancel
- Open the Audi on demand App Log in to the Audi on demand (Silvercar) app and review to Past Rentals.
- View Itemized Invoice Inspect the receipt for daily rental rates, premium options, and toll pass reconciliations.
- Contact Customer Support Call Audi on demand support at 1-855-359-2227 or email [email protected].
Frequently Asked Questions
What is the cancellation policy for Audi on demand rentals?
Audi on demand provides full refunds for cancellations made at least 24 hours prior to scheduled reservation start times.
How are toll charges handled on Silvercar rentals?
Vehicles have built-in electronic toll transponders; tolls post to your billing card at standard state rates with no daily transponder convenience markup.
Dispute Rights & Fraud Prevention
If you did not rent an Audi vehicle, verify whether an authorized family member booked travel using your card.
If unauthorized activity is confirmed, notify Audi on demand support and file a dispute with your card issuer within 60 days.
How do I report an unrecognized Silvercar transaction?
Call Audi on demand customer care at 1-855-359-2227 to look up the reservation and driver identity.
What happens if a damage fee was charged incorrectly?
Audi on demand performs vehicle walkaround video scans; contact customer care to review inspection logs.
Referencia independiente no afiliada con Audi of America / Silvercar. Las descripciones varían según el banco.
Fuentes verificadas
- Audi on demand Terms of Service https://www.audiondemand.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov