Resumen del cargo
This is a legitimate charge from easy.
What is the easy charge?
A 'easy' charge on your bank statement is for an online food order and delivery placed through the easy website or app.
easy is owned by and operates in conjunction with Grubhub, so the charges represent meals, delivery fees, tips, or a easy+ subscription.
Subscriptions and Statement Names
If the charge is exactly $9.99 per month, it is likely for easy+ (Grubhub+), their premium delivery subscription service.
Be aware that 'easy' is also a marketing buzzword used by some banks, but as a standalone merchant charge, it is almost always the food delivery service.
- Step 1 Log in to your easy or Grubhub account and check your order history for a matching date and amount.
- Step 2 If you do not use easy but see a charge, contact your bank immediately to report the unauthorized transaction.
Why was I charged twice for one meal?
One charge is likely a temporary authorization hold placed when you ordered, which will disappear once the final amount (including tip) processes.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
Referencia independiente no afiliada con easy. Las descripciones varían según el banco.
Fuentes verificadas
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov