Resumen del cargo
A charge from SONY* PLAYSTATION PLUS or PLAYSTATION NETWORK is a subscription renewal for PlayStation Plus Essential, Extra, or Premium multi-tier gaming service.
Understanding PlayStation Plus Billing
Sony Interactive Entertainment bills for online multiplayer access, monthly games catalog, cloud saves, and classic game emulators on PS4 and PS5 systems.
Plans renew on 1-month, 3-month, or 12-month cadences. When auto-renewal is enabled, charges are billed to your default credit card or drawn from your PSN Wallet.
- Annual or monthly renewal of PS Plus Essential, Extra, or Premium
- Auto-funding of PSN Wallet to cover an upcoming subscription renewal
- Family member subscribing from a primary console profile
How to Turn Off PS Plus Auto-Renewal
Auto-renewal can be disabled on the web or directly from the settings menu on your PlayStation console.
- Sign in to your account at playstation.com or open PS5 Settings > Users and Accounts.
- Select "Payment and Subscriptions" and choose "Subscriptions".
- Select "PlayStation Plus" and click "Turn Off Auto-Renew".
- Verify that the auto-renewal status displays "Inactive".
Frequently Asked Questions
Can I get a refund for an auto-renewed PS Plus membership?
Sony allows refund requests within 14 days of purchase, though the refund amount may be reduced based on services used during that period.
Why did Sony charge my credit card instead of my wallet?
If your PlayStation Network wallet balance is insufficient to cover the full renewal fee, Sony bills the entire amount to your default payment card.
Referencia independiente no afiliada con Sony Interactive Entertainment LLC. Las descripciones varían según el banco.
Fuentes verificadas
- PlayStation Store Cancellation & Refund Policy https://www.playstation.com
- Sony Interactive Entertainment Support https://www.playstation.com/help-center?ref=unknowncharges