Resumen del cargo
This charge is a subscription payment for Ollie, a brand that delivers fresh, human-grade dog food packed in dry ice on a recurring schedule.
Details of the Ollie subscription
Ollie operates on an auto-replenishment model. Once you complete the initial onboarding questionnaire and receive your starter box, the company sets up a recurring billing profile to ensure continuous deliveries.
The charge amount is tailored to the dog's exact caloric needs. If you recently updated your pet's weight profile or switched recipes in the app, the cost of the next box will adjust accordingly.
- Check Your Account Log into myollie.com to view the upcoming delivery schedule and current box price.
Why was the first box so cheap?
Ollie offers significant signup discounts. All subsequent boxes bill at standard retail pricing.
How often do they charge me?
Billing aligns with your chosen delivery frequency, typically every two to four weeks.
Canceling Ollie deliveries
To stop future charges, you must log into your Ollie account and review to the subscription settings. The cancellation must be processed before the designated cutoff time for the next scheduled box.
If you miss the cancellation window, the company cannot stop the shipment or issue a refund because the perishable food is already packed and staged for carrier pickup.
- Access Plan Settings review to the subscription management area of your Ollie profile.
- Confirm Cancellation Click through the retention offers until you receive a final cancellation confirmation.
Can I return the food if my dog hates it?
Ollie generally does not accept returns of perishable food, but they do offer a satisfaction guarantee for the starter box.
Can I just skip a week?
Yes, the dashboard allows you to skip specific deliveries without fully canceling the account.
Referencia independiente no afiliada con Ollie. Las descripciones varían según el banco.
Fuentes verificadas
- Ollie FAQ https://www.myollie.com
- Ollie Terms https://www.myollie.com/help-center?ref=unknowncharges