Resumen del cargo
This charge is from Nom Nom, a subscription service delivering pre-portioned, fresh pet food. The amount is charged automatically according to your custom delivery schedule.
What triggers a Nom Nom charge?
Customers enroll in Nom Nom to receive recurring shipments of refrigerated dog or cat food. The company calculates the charge based on the exact caloric requirements of your pet, meaning the total cost is highly individualized.
The credit card on file is billed just before the fulfillment center packs the insulated shipping box with dry ice. If you do not actively skip a delivery in the online portal, the system assumes you want the next batch and processes the payment.
- Check Delivery Calendar Log into your account to review when future boxes are scheduled to process.
Why is my bill different from my neighbor's?
Pricing is dictated by recipe choice and the pet's weight, so a Great Dane's meal plan will cost significantly more than a Chihuahua's.
Can I buy Nom Nom in a regular store?
While primarily direct-to-consumer, Mars Petcare (their parent company) occasionally stocks limited items in select retail partners, but this specific charge indicates a direct web order.
Canceling your Nom Nom deliveries
To stop billing, customers must log into their Nom Nom account dashboard and cancel the subscription before the specified deadline. Because the product involves fresh ingredients and complex logistics, late cancellations are generally impossible.
If the charge has already cleared your bank, the food is already in transit. Nom Nom cannot accept returns of perishable items due to food safety regulations, meaning refunds on shipped boxes are rarely granted unless the carrier lost the package.
- Log into Dashboard Access your plan settings at nomnomnow.com.
- Deactivate Plan Follow the prompts to fully cancel the recurring shipments.
How much notice do they need to cancel?
You typically must cancel several days prior to your scheduled delivery date to avoid being charged for that box.
Who owns Nom Nom?
Nom Nom was acquired by Mars Petcare, though it operates as an independent brand for billing and fulfillment purposes.
Referencia independiente no afiliada con Nom Nom. Las descripciones varían según el banco.
Fuentes verificadas
- Nom Nom FAQ https://www.nomnomnow.com
- Mars Petcare Acquisition https://www.mars.com