Resumen del cargo
A NEON.TECH* POSTGRES charge is a monthly serverless database hosting fee from Neon Tech Inc. for managed cloud Postgres databases with branching capabilities.
Por qué aparece con este nombre
Neon separates storage and compute to deliver serverless PostgreSQL. Charges show up as NEON.TECH* POSTGRES, NEON TECH, or NEON SERVERLESS.
Billing covers base subscription plans (such as the Launch plan at $19/mo or Scale plan) plus compute unit hours, active storage gigabytes, and synthetic branching features.
Don’t recognize it? Common scenarios
- A software developer created a serverless Postgres instance connected to a Vercel, Retool, or custom web project.
- An account exceeded the free tier storage limit of 0.5 GB and upgraded to maintain database connectivity.
- Autoscaling compute units handled intensive data queries that increased monthly utilization.
How to locate the invoice and cancel
- Log in to Neon Console Open console.neon.tech and log in with your credentials.
- View Account Billing Click on Settings > Billing to review monthly consumption, invoices, and active projects.
- Downgrade or Terminate Projects Switch the organization plan to the Free tier or delete inactive databases.
Frequently Asked Questions
Does Neon charge when the database is idle?
Neon compute instances automatically scale to zero when idle, stopping compute billing until new queries are executed.
How can I prevent unexpected Neon database bills?
Set compute autoscaling maximums in project settings and configure billing alerts in your organization preferences.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Referencia independiente no afiliada con Neon Tech Inc.. Las descripciones varían según el banco.
Fuentes verificadas
- Neon Plans and Pricing Documentation https://neon.tech
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov