UnknownCharges

Descriptor decodificado

METRO NORTH* ETIX TIX

Verified charge

By · Última actualización

08/01 METRO NORTH* ETIX TIX $15.00

Resumen del cargo

A charge for METRO NORTH* ETIX TIX represents a commuter rail ticket, weekly/monthly pass, or onboard fare for Metro-North Railroad (MTA) via TrainTime.

Revisado el high confianza 2 fuentes verificadas Cómo verificamos los cargos

Por qué aparece con este nombre

Metro-North Railroad, operated by the Metropolitan Transportation Authority (MTA), provides commuter rail service between Grand Central Terminal and suburban counties in New York and Connecticut.

Statement lines appear as METRO NORTH* ETIX TIX, MTA*MNR TRAINTIME, or METRO NORTH*COMMUTER.

Common reasons for this charge

  • You purchased a peak, off-peak, or CityTicket in the MTA TrainTime mobile app.
  • You bought a weekly or monthly commuter pass on the Hudson, Harlem, or New Haven lines.
  • You purchased a paper ticket at a Metro-North station ticket machine.

How to locate the invoice and cancel

  1. Open the MTA TrainTime App Log in to TrainTime and review to Tickets > History to view past transactions.
  2. Review electronic ticket details Inspect ticket origin/destination stations, line name, peak status, and electronic receipt.
  3. Contact Metro-North Support Call 511 (say 'Metro-North') or 212-672-1290, or submit an inquiry via new.mta.info.

Frequently Asked Questions

Can I get a refund for an unactivated Metro-North ticket?

Yes. Unactivated digital tickets can be refunded directly inside the MTA TrainTime app prior to ticket expiration.

How long do Metro-North tickets remain valid?

Standard one-way and round-trip tickets are valid for 60 days from the purchase date; unactivated tickets expire if not used.

Dispute Rights & Fraud Prevention

If you did not commute on Metro-North, verify whether a family member bought train tickets on your card.

If a station ticket vending machine malfunctioned, contact Metro-North customer support with the machine ID to request a credit.

How do I request a refund in the TrainTime app?

Open TrainTime, select your unactivated ticket, tap Ticket Options, and click Refund.

What should I do if unauthorized transit charges appear?

Contact your bank to dispute fraudulent transactions under federal billing protections.

Referencia independiente no afiliada con Metro-North Railroad / MTA. Las descripciones varían según el banco.

Fuentes verificadas