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MARRIOTT* BONVOY PTS

Verified charge

By · Última actualización

08/01 MARRIOTT* BONVOY PTS $125.00

Resumen del cargo

A charge for MARRIOTT* BONVOY PTS represents a purchase of Marriott Bonvoy loyalty reward points processed via Points.com on behalf of Marriott International, Inc.

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Por qué aparece con este nombre

Marriott International partners with Points.com (Points International Ltd) to process loyalty point purchases, point gifts, and account transfers.

The charge typically appears on credit card statements as MARRIOTT* BONVOY PTS, PTS*MARRIOTT BONVOY, or POINTS COM MARRIOTT.

Common reasons for this charge

  • You purchased additional Marriott Bonvoy points on marriott.com to complete a hotel redemption booking.
  • You took advantage of a promotional bonus points sale (e.g., 30% or 50% bonus).
  • You gifted Bonvoy points to a family member or friend's account.

How to locate the invoice and cancel

  1. Log in to Marriott.com Go to marriott.com and check your Bonvoy account activity for updated points balances.
  2. Review Points.com receipt Check your email for the confirmation invoice from Points.com detailing the transaction.
  3. Contact Points.com Support Submit a support inquiry through points.com/support or call Marriott Bonvoy customer care at 1-800-627-7468.

Frequently Asked Questions

Are purchased Marriott Bonvoy points refundable?

Purchased loyalty points are strictly non-refundable once credited to a Marriott Bonvoy account under Points.com terms.

Why did the charge come from Points.com instead of Marriott directly?

Points.com is the exclusive third-party merchant of record handling point sales for Marriott and major global hospitality programs.

Dispute Rights & Fraud Prevention

If you did not purchase hotel points, check whether an authorized user on your card topped up their loyalty account.

If your Bonvoy account or credit card was compromised, notify Marriott Bonvoy fraud department and dispute the charge with your bank within 60 days.

How do I report unauthorized Marriott points transactions?

Contact Marriott Bonvoy Member Support at 1-800-627-7468 and Points.com customer care to freeze compromised accounts.

What should I do if points were transferred without my permission?

Marriott fraud security will audit IP logs and can reverse fraudulent transfers upon identity verification.

Referencia independiente no afiliada con Marriott International, Inc.. Las descripciones varían según el banco.

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