Resumen del cargo
This is a legitimate charge from Lowe's.
What is the Lowe's charge?
A 'LOWES' charge typically indicates a purchase made at a Lowe's Home Improvement store or online at Lowes.com.
Transactions often include the store number (e.g., 'LOWES #00907'), which you can search online to identify the specific physical location.
Split Shipments and Statement Fees
If you ordered multiple items online, Lowe's may charge your card separately as each item ships, rather than processing one large charge.
If you hold a Lowe's credit card (managed by Synchrony Bank), you may see a $1.99 monthly fee if you elected to receive paper statements instead of digital ones.
- Step 1 Log into your Lowes.com account or use the mobile app to view your recent Purchase History.
- Step 2 If you have a Lowe's credit card, log in to the Synchrony Bank portal for more detailed transaction descriptions.
Are the texts promising Lowe's gift cards for surveys real?
No, unsolicited texts offering rewards for completing a 'Lowe's survey' are frequently phishing scams designed to steal your credit card information.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
Referencia independiente no afiliada con Lowe's. Las descripciones varían según el banco.
Fuentes verificadas
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov